Refund Policy:
Once registration is complete no refunds or sessions changes/swaps can be made. Only medical emergency situations will be considered for a refund less a $15 processing fee. Any withdrawal from an enrolled class will be treated as a cancellation and is not refundable. Refunds, account credits, session changes, or make up lessons will not be given for absence due to illness or other conflicts.
No Make-up Policy:
We do not offer any make-ups for a student's lesson absence. If a lesson is cancelled due to weather or pool issue every effort will be made to offer a class the week following the end of the session.
Privacy Policy:
We are committed to protecting your privacy. Cyclone Swim School, owned by Ames Cyclone Aquatics Club collects and maintains the personal information you provide when registering for swim lessons. The personal information collected serves the following purposes: to send information via e-mail, respond to your personal inquiries, and register you for desired classes. Ames Cyclone Aquatics Club does not share, rent, or sell any personal information with any other company.
Security Policy:
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet